Terms & Conditions
Effective date: August 3, 2026
Welcome to the website of Aloe Urgent Care PLLC (“Aloe Urgent Care,” “we,” “us,” or “our”), located at 3663 Pioneer Parkway, Ste #1, Santa Clara, UT 84765. By accessing www.aloehealthcare.care (the “Site”) or purchasing products or services through it, you agree to these Terms & Conditions. Your use of the Site is also subject to our Privacy Policy. If you do not agree, please do not use the Site.
1. Not Medical Advice
Content on this Site is provided for general information only and is not medical advice, diagnosis, or treatment. Using this Site or purchasing through it does not create a provider–patient relationship. Always consult a qualified healthcare professional about your individual circumstances. If you are experiencing a medical emergency, call 911 immediately.
2. Medical Services
Medical services are provided in person at our clinic by licensed clinical staff. Any service purchased online is subject to a brief clinical screening at your visit; if our clinical team determines a service is not appropriate for you, you will receive a full refund of any amount paid for that service. Appointment scheduling, cancellations, and refunds for services are governed by our Refund Policy.
3. Online Purchases
When you place an order through the Site, you represent that you are at least 18 years old and that the payment information you provide is accurate and authorized. All prices are listed in U.S. dollars and are due in full at the time of purchase — the price shown is the complete price for the product or service. We reserve the right to correct pricing or listing errors and to refuse or cancel any order placed at an incorrect price; if your order is canceled after payment, you will receive a full refund. Payment is collected at checkout by our secure third-party payment processors; we do not store your full card number on our systems.
4. Returns and Refunds
Returns of physical products are governed by our Return Policy. Cancellations, rescheduling, and refunds for services are governed by our Refund Policy. If you have any question about a charge, please contact us first at (435) 500-2563 or info@aloeurgentcare.com — billing questions are typically resolved within two business days.
5. Intellectual Property
All content on this Site — text, graphics, logos, and images — is the property of Aloe Urgent Care PLLC or its licensors and is protected by applicable intellectual-property laws. You may not reproduce, distribute, or create derivative works from Site content without our prior written permission.
6. Acceptable Use
You agree not to misuse the Site, including by attempting to gain unauthorized access to any systems, interfering with the Site’s operation, submitting false information, or using the Site for any unlawful purpose.
7. Third-Party Links and Services
The Site may contain links to third-party websites or use third-party services (such as payment processing and appointment scheduling). We are not responsible for the content or practices of third parties, and your use of their services is subject to their own terms and policies.
8. Disclaimers and Limitation of Liability
The Site is provided on an “as is” and “as available” basis without warranties of any kind, express or implied. To the fullest extent permitted by law, Aloe Urgent Care PLLC will not be liable for indirect, incidental, special, or consequential damages arising from your use of the Site. Our total liability arising out of any online purchase will not exceed the amount you paid for that purchase. Nothing in these Terms limits liability that cannot be limited under applicable law, and nothing in this section applies to the provision of medical care itself, which is governed by separate consents provided at the clinic.
9. Governing Law
These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in Washington County, Utah.
10. Changes to These Terms
We may update these Terms from time to time. The effective date above reflects the latest revision, and continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
11. Contact Us
Aloe Urgent Care PLLC
3663 Pioneer Parkway, Ste #1
Santa Clara, UT 84765
Phone: (435) 500-2563
Email: info@aloeurgentcare.com